FAQs
Frequent questions and answers
Not at all. Most of our clients give us a key or garage code. Our professional Cleaning Techs are fully trained before they ever see your home. Your security is our top priority!
We have a 48 hour 100% guaranteed. If you are not satisfied give us a call within 48 hours of the cleaning and we will return within 24 hours and clean any unsatisfactory areas. If we cannot meet your needs, we will issue you a refund in most cases.
We only dust mini-blinds. This is because we have found they are too fragile to hand wipe. Often mini-blinds will snap, crumble, or bend when we try to clean them. If your mini blinds have bad buildup, we suggest replacing them at your local store.
Once confirmed, your housekeeper will arrive with supplies and equipment!
We can scheduled as often as you need. Typically clients choose Bi-weekly service (once every 2 weeks), however we can also come twice a week, weekly, or monthly (once every 4 weeks).
Give us 24 business hours notice before a maintenance or 48 hours notice before a first time cleaning and we will promptly reschedule or cancel your service.
The most covenant way for you is if you provide a house key or garage code so we can start cleaning as soon as we arrive. You always have the option to let us in when we arrive.